Because of this, when an employee hears a customer ask for a receipt, they can’t immediately tell whether that person is an ordinary guest or an undercover evaluator. The safest response, from the employee’s perspective, is to treat the order with extra care. Not dramatically. Not obviously. Just enough to make sure everything is done by the book.
Why I Always Ask for a Receipt at McDonalds, And How It Quietly Improves the Entire Experience!
